Behavioural Courses

Description:  This course focuses on equipping participants with the skills to manage and resolve conflicts effectively. Participants will learn about the different types of conflict, the causes of conflict, and conflict resolution strategies. The course covers techniques for managing emotions, communicating effectively, and finding mutually beneficial solutions. By the end of the course, participants will […]

Description:  This course is designed to help participants develop assertiveness skills to communicate their needs and opinions confidently and respectfully. Participants will learn about the difference between assertiveness, passiveness, and aggressiveness, and how to assert themselves effectively in various situations. The course covers techniques for setting boundaries, saying no, and managing conflicts. By the end